Current Travel Advice for Customers. Click here
Flights and transfers
Flights to Cancun take an average of 11 hours from London..
Currently a visa is not required for British passport holders but you must obtain a travel card on arrival, which at present time costs less than £20. This should be re-checked on booking for any changes. Passports must be valid for at least the duration of stay and you must have a return or onward ticket. All travellers should check full entry requirements prior to travel.
Spanish is the official language but the majority of the population will be able to speak at least a little English.
There are plentiful taxis, meaning that if you do need to get anywhere it’s fairly easy. You can also hire a car (or a scooter, if you’re feeling brave!).
The Mexican peso is the official currency but US dollars are widely accepted.
110-120V, 60 Hz, flat two pronged plugs (US/Canada standard)
Vaccination and Health
Health requirements often change, so check with your GP or specialist travel clinic in advance of your holiday for specific information related to your travel and medical history.
The sun is very bright and strong in Cancun, this means that UV rays will burn your very quickly if your skin is used to less intense sunlight. The use of high factor sun cream is absolutely essential and topping up is a good idea if you’re out in the sun for much of the day.
Equally, you should drink plenty of water to avoid sunstroke and dehydration. Be aware that most resorts and high-quality restaurants will use a water filtration system to ensure tap water is safe to drink, however, if you find yourself away from your resort you should stick to bottled water to make sure it’s safe. Tap water outside of the resorts is not safe to drink.
GMT -6 hours (-7 hours in summer)