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Tropical Sky Booking Conditions
These booking conditions apply to all our Vacations and govern your relationship with Tropical Sky LLC. Please read them carefully before making a booking.
We are Tropical Sky LLC a company registered in Delaware trading as Tropical Sky Vacations.
Email: [email protected] Telephone: 1800 311 6002
2. Your Vacation Booking With Us
Our acceptance of your deposit or payment, and the issuing of an invoice, forms a vacation contract between us and the party leader (first named passenger) acting on behalf of all passengers in the party.
3. Making Your Booking
To make a booking with Tropical Sky Vacations, you will need to contact the reservations department, or book online through the website where applicable. The person making the booking will be deemed to be the party leader, and must be at least 18 years old on the date of Booking. The party leader is deemed authorised to make the reservation on behalf of all persons on the booking and all named persons are deemed subject to the Booking Conditions. The party leader is responsible for making all payments on behalf of all persons on the booking.
Once we have received your booking and payments, we will confirm your Vacation reservation by issuing a confirmation invoice to the party leader, subject to availability. Your booking will exist once we have issued your confirmation invoice. Please check this invoice as soon as you receive it, and contact us immediately if any information appears to be incorrect or incomplete on the confirmation or any other document issued, as it may not be possible to make certain changes later on in the process.
4. E-brochure/Website Accuracy
Although we make every effort to ensure the accuracy of the e-brochure, email marketing and website information and pricing, regrettably errors do occasionally occur. You must therefore ensure you check the price and all other details of your chosen arrangements with us at the time of booking. We reserve the right to make any make any amendments and/or corrections to our e-brochure and website information and pricing.
5. Paying For Your Vacation
The Deposit required will depend on the components you choose. Our standard Deposit is 15 % of the Vacation cost per person, together with any necessary supplier payments (e.g. some airlines, transport providers or hotels will require full payment and/or non-refundable deposits at the time of booking and where possible your travel consultant will advise this at the point of booking). Some suppliers have contracts in which they have the right to demand full payment at the time of booking or at any other times before your departure, without notice. In the instance you may be required to pay a further deposit at short notice to secure flights, or the airline has the right to cancel your seats. Although a provisional reservation for a scheduled flight may be made on payment of a deposit, a confirmed booking cannot exist, neither can the price be guaranteed, until final non-refundable payment for the ticket has been received and the ticket issued. All payments that are advised as being directly related to supplier payments made in advance of 10 weeks before your departure date shall be deemed as a constituent element of the Deposit for booking cancelation calculation purposes.
Your balance must be paid before the date specified on the travel confirmation which is normally no later than 10 weeks before your departure date. If the balance is not paid in time we shall retain your deposit. If we do not receive final payment by the due date then we/the provider of the services in question reserve the right to treat you booking as cancelled by you and cancellation charges will be applicable as detailed in section 10 below.
Full payment will be required at the time of booking for all bookings made within 10 weeks of departure.
6. The Price of Your Vacation
Unless otherwise stated, all prices on our website are based on two people sharing a twin or double bedded room. There will normally be supplements for single travellers and sometimes there are reductions for three or more people sharing a room. Exact prices can only be confirmed by one of our travel advisors creating a tailor-made quote for you.
We reserve the right to amend the price of unsold vacations at any time and correct errors in the prices of confirmed vacations.
We can change your vacation price after you have booked, only in certain circumstances:
Changes in the price of the carriage of passengers resulting from changes to the cost of fuel or other power sources, the level of taxes or fees imposed by third parties including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports, or exchange rates mean that the price of your travel arrangements may change after you have booked. However, there will be no change within 7 days of your departure.
We will absorb, and you will not be charged for, any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges. You will be charged for the amount over and above that. If this results in an increase equivalent to more than 8% of the price of your travel arrangements, you will have the option of accepting a change to another vacation if we are able to offer one (we will refund any price difference if the alternative is of a lower value), or cancelling and receiving a full refund of all monies paid.
Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.
Adequate travel insurance is a condition of your contract with us. You must take out a policy of insurance in order to cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses. You much ensure that your policy specifically includes Corona Virus (Covid-19) related Cover, Disruption Cover (sometimes sold as an optional extra) and if relevant Cruise Connection Cover. If you fail to travel with sufficient and comprehensive insurance cover we will not be liable for any losses in respect of which insurance cover would otherwise have been available. This also applies to insurance for your wedding. Please note that we cannot advise you on this. It is your responsibility to ensure you have appropriate and adequate travel insurance.
8. If You Change Your Booking
If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking or by e-mail from the e-mail address given to us at the time of booking. You will be asked to pay any further costs we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Note: Certain travel arrangements may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements.
If you wish to vary your travel dates, duration, flight arrangement or accommodation, then we will need to recalculate your vacation price as some of the elements may incur different costs from your original booking. In this case we will advise you of any changes in costs either increases or decreases applicable in addition to the amendment fee.
Where the size of the party is changed, the price for the rest of the party members will be recalculated on the new party size if applicable. Providing a name change is provided to us before this will be treated as an amendment and carries the appropriate fee except in the case of scheduled flights where they will almost always levy 100% cancellation charge. Where changes by you result in the size of the party or the total sell price of the vacation being reduced, an $50 Administration fee will be applicable.
You must make changes with us before travel as hotel and car hire vouchers are only valid for the exact services and customers names for which they are issued.
You can transfer your booking to another person, who satisfies all the conditions that apply to this booking, by giving us notice in writing as soon as possible and no later than 14 days before departure. Both you and the new traveller are responsible for paying all costs we incur in making the transfer. Please note however that re-ticketing charges levied by scheduled airlines in respect of name changes will incur cancellation charges which can be as much as 100% of the flight cost. Also, some scheduled airlines may not even permit name changes.
9. Changes by Us
It is a term of your booking that we are able to make changes to any aspect of your booking. If the change is insignificant, we will ensure that you are notified about it, wherever possible. Examples of insignificant changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of carriers.
If we are constrained by circumstances beyond our control to alter significantly any of the main characteristics of the travel services that make up your package you will have the rights set out below.
We will contact you and you will have the choice of accepting the change or having a refund of all monies paid. You can also accept an alternative vacation, where we offer one (we will refund any price difference if the alternative is of a lower value). We will tell you the procedure for making your choice. Please read any notification of changes carefully and respond promptly as if you do not respond to us within the timescale given your booking may be cancelled.
If you choose to accept a refund:
We will pay reasonable compensation as detailed below except where the significant change is due to unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
The compensation that we offer does not exclude you from claiming more if you are entitled to do so.
Period before departure in which we notify you Amount you will receive from us per person
70 days or more $0
69 to 15 days $15
14 to 0 days $30
Please note that no compensation is payable in respect of minor changes and no other claims for compensation or expenses will be considered.
In extreme circumstances where an event is outside of our control (for example and airline cancelling a flight and we change your booking to an alternative flight to the same destination from any departure airport within 200 miles of the original departure airport ), such a change will not be a significant one entitling you to cancel without payment of the normal cancellation charges.
10. Cancellations by You
You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking must be received at our offices. Since we incur costs in cancelling your travel arrangements, you will have to pay cancellation charges as follows (see also the exception below):
Period before departure in which you notify us Cancellation charge
More than 70 days Deposit only
69 to 36 days 90% of vacation cost
35 days or less 100% of vacation cost
Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.
11. Cancellations by Us
Very rarely it is necessary to cancel vacation/flight arrangements and we reserve the right in our absolute discretion to do so. However, we will not cancel after the date the final balance of your vacation falls due unless you default in payment or we are forced to do so as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care such as those mentioned in the important note below. If we do cancel (other than due to your default in payment) we will offer you the choice of an alternative vacation/flight of comparable standard if available (with you paying or receiving a refund in respect of any price difference) or a full refund of all monies paid together with the compensation set out in clause 10 above.
12. Force Majeure
We regret we cannot accept liability or pay any compensation where your vacation is cancelled, curtailed, delayed or in any way changed or where the performance or prompt performance of our contractual obligations is prevented or affected in whole or part as a result of unavoidable and extraordinary circumstances beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken and amounting to 'Force Majeure'. Force Majeure does not constitute either change or cancellation by us and should be covered by your travel insurance. Such circumstances include, but are not limited to, war, threat of war, riots, civil disturbances, terrorist activity and its consequences, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks and pandemics, unavoidable and unforeseeable technical problems with transport for reasons beyond our control or that of our suppliers, closed or congested airports, hurricanes and other actual or potential severe weather conditions.
13. Credit Notes
In circumstance where a Credit Note is issued by us, its validity will be for a defined time period as specified at the time of issue. Credit notes are strictly non-transferable and non-redeemable for a monetary refund at any point. Where the usage terms of a Credit Note are tied to a specific supplier, those terms will be communicated at time of its issue.
14. Quarantine Restrictions
In the event that your vacation is cancelled due to any US or overseas government-imposed Coronavirus related quarantine restrictions, you will have the option to amend your travel dates to a later date.
If you are unable to travel due to having to self-isolate either prior to travel or upon your return, relating to Coronavirus or other governmental health advisories, unfortunately, we will not be able to provide you with a vacation refund, and recommend you take out comprehensive travel insurance to cover you for this possibility.
In the event that any government-imposed quarantine restrictions are introduced specific to your destination (which affect your vacation, the range of or timing of facilities or activities in resort or delay your return), we regret that we will not be able to provide you with any vacation refund, compensation, or consider any claim for consequential loss. We will however provide any reasonable assistance we can.
15. Dress Code
The majority of hotels around the world impose some kind of dress code and this may vary by resort, by hotel, by restaurant or even by the meal type offered, i.e. a gala dinner. This is subject to change so please speak to your travel consultants for the specific dress code for your vacation at your chosen hotels. We would strongly recommend you always pack a small amount of smart clothing just to ensure you will not suffer from any restrictions imposed.
The dress code in many hotels for evening dinner is smart trousers and collared shirts for gentlemen. Beach wear is normally not accepted at any meal times.
You must adhere to local laws and cultural guidance at all times, which may include but is not limited to your chosen attire. For example it is illegal in many countries to dress in camouflage/military attire and local police will take appropriate action if laws are not heeded to.
16. Car Hire
If you have booked car hire with us then you will have to comply with the terms and conditions of the car hire company as well as our own. On collecting your car you will usually have to sign up to their terms and conditions. There may be insurance excesses in some circumstances and usually optional additional extras that you can purchase at the desk including roadside assistance.
17. Our Liability to You
You must inform us without undue delay of any failure to perform or improper performance of the travel services included in this package. If any of the travel services included in your package are not performed in accordance with the contract, or are improperly performed, by us or the travel service suppliers, and this has affected the enjoyment of your travel arrangements, you may be entitled to an appropriate price reduction or compensation or both. We will not be liable where any failure to perform or improper performance of the travel services is due to:
you or another member of your party;
or a third party unconnected with the provision of the travel services in the package and is unforeseeable or unavoidable;
or unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of two times the cost of your travel arrangements. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking. Our liability will also be limited in accordance with and/or in an identical manner to:
a) The contractual terms of the companies that provide the travel services that make up your package. These terms are incorporated into this booking; and
b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of and conditions under which compensation can be claimed for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of the extent of or the conditions under which compensation is to be paid under these or any conventions.
NB this entire section 18 does not apply to any separate contracts that you may enter into for excursions or other activities whilst on vacation.
18. Complaints Procedure
We sincerely hope you will not experience any problems with our services. If you do, however, you should contact the representative agent immediately (or call us in the UK where we have a 24 hour duty office) as it is likely they will be able to resolve any problem on the spot. Please note all our representatives are authorised to act on our behalf to provide a quick resolution to your issues whilst in resort. If there is not a rep available, please contact our office directly. It is strongly recommended that you communicate any complaint to the supplier of the services in question without delay and complete a report form whilst in resort. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract.
If the problem cannot be resolved, your party leader should complete a report with the representative. Please write to us upon your return quoting your booking reference and giving full details of your complaint within 28 days of returning from holiday. We will acknowledge your letter within 14 days with a full reply following within 28 days unless we have been unable to investigate your complaint within this time in which case a detailed explanation for the delay will be provided and a full reply sent in any event within 56 days. We regret we cannot accept liability for any complaint of which we are not notified in accordance with the provisions of this clause.
19. Additional Assistance
If you’re in difficulty whilst on vacation and ask us or our representative agent to help, we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. You must pay any costs we, or our representative agent, incur, if the difficulty is your fault.
Excursions or other tours that you may choose to book or pay for whilst you are on vacation are not part of your package vacation provided by us. For any excursion or other tour that you book whilst on vacation, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.
In some countries, we contract with independent representatives to look after your welfare. However, their role is to deal with any issues you have whilst on vacation and to look after your general welfare. They are not authorised by us to sell anything to you on our behalf, nor have we sanctioned any advice they may give you. Please, therefore, note if you choose to accept any excursions or other activities from them, you do so solely at your own risk.
21. Resort Fees
Certain Hotels and Resorts levy guests directly in resort with fees for the use of various facilities. We have, where possible, detailed these fees on the website. However, we have no control over these charges and as such they must be paid by the customer directly to the hotel.
22. Departures Taxes
We make every effort to include all taxes in the price of our vacations. However certain countries impose a local departure tax at the airport. These taxes are not included in the price of your vacation and must be paid for locally by the passenger. Where these taxes are known by us in advance this will be notified in the documentation sent to the customer.
23. Information Accuracy
In the event of any conflict or inconsistencies between the Booking Conditions and anything stated by a member of staff, or elsewhere, these conditions shall prevail.
We have made every effort to ensure that all the information we provide is correct at the time of giving it. However, you will appreciate that we do not own the accommodation, airlines and other facilities that you will be using. Although we have described these as accurately as possible we cannot be held responsible for any other subsequent alterations made.
There may be occasions, particularly in low season, when some facilities may temporarily be withdrawn. If we receive prior notification of these we will inform you. Services provided by staff overseas, if applicable, are subject to local regulations and staff availability.
24. Conduct While Travelling
We reserve the right in our absolute discretion to terminate without notice the vacation arrangements of any customer whose behaviour is such that it is likely, in our opinion or that of any airline pilot, hotel management, or any other person in authority, to cause distress, danger, damage or annoyance to any of our other clients, employees, any third party or to property or if you are or appear to be unfit to travel by reason of intoxicating liquor, misuse of drugs or otherwise. In these circumstances, our responsibility for your journey or vacation, including any return flights thereupon ceases. Full cancellation charges will apply and no refunds will be given. Furthermore, we shall then be under no obligation whatsoever to pay you any compensation or meet any costs or expenses you may incur as a result.
25. Special Requests
If you have any special requests, please inform us as soon as possible in writing. Although we will endeavour to meet any such requests, we regret we cannot guarantee to do so. Special requests include hotel room positioning and any pre-seating arrangements on aircraft. Please note that Airlines do restrict the number of seats that may be pre-allocated and your travel consultant will be able to advise you of this at the time of booking.
Airlines reserve the right to move your seating even if pre-allocated by us. Most Airlines have a policy of seating families together, but this may mean your party is split up, or across aisles. We cannot accept any liability for dissatisfaction with seating as this is completely out of our control.
26. Delays, Missed Transport Arrangements and Other Travel Information
If you or any other member of your party misses your flight or other transport arrangement, it is cancelled or you are subject to a delay of over 3 hours for any reason, you must contact us and the airline or other transport supplier concerned immediately. If you or any member of your party misses any sector (leg) of a flight, the remaining sectors (legs) of your flight may automatically be cancelled by the airline without notice or compensation. Subject to the other terms of these conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances.
27. Special Assistance
We are not a vacation company that specialises in dealing with people requiring extra assistance, but we will do our utmost to help any special requirements you may have. Before making a booking we will need to know if you have any medical/physical/mobility needs which might affect how and if we can deliver all your chosen vacation services. These needs may affect your flight, transfers or the suitability of your chosen accommodation or other aspects of your vacation. We would ask, therefore, that you advise us of any special needs/requirements to us in writing before making a reservation. Please note that this will not guarantee your needs will be met. It will however enable us to check the suitability of your chosen vacation based on the information supplied by you. We cannot be held liable if you fail to tell us about any special requirements that may affect the quality of your vacation, or if we are forced to cancel/curtail your vacation due to your failure to tell us all relevant information prior to travel.
28. Flight Times
The flight timings quoted are correct at the time of your booking, but are subject to change. Latest timings will be shown on your final itinerary, but we always recommend you check the Airline's website 48 hours before travel and when you check in on-line.
You must, in addition, ensure you read and observe the instructions sent with your tickets for reconfirming your return flight. Generally, you will need to reconfirm by telephoning the airline or the airport two working days before the date of your return flight. We will not accept any liability for any increased costs or amendments to any arrangements you have due to a flight timing change.
29. Flight Routings
Direct flights may touch down en route for re-fuelling or passenger embarkation. If the aircraft is re-fuelling you may be asked to disembark whilst this is carried out. A non-stop flight involves no touch downs between take off point and landing point. All Airlines reserve the right to re-route their aircraft without due notice and change the Aircraft type. Should the Aircraft type be changed, this may have an impact on your pre-seating.
Generally, you will need to check in at least three hours before departure. If you fail to do so by the minimum time, you are likely to be refused admission to the flight. In the event of your being refused admission to any flight or destination, country, or the US on return by the airline or any government authority, we will not be under any liability to you and will not be able to assist you. In the event of our being able to make alternative travel arrangements for you, you will be responsible for meeting all costs involved.
Most Airlines now offer an on-line check in service which you can use 24 hours before your flight. You will still need to be at the Airport 3 hours before your flight to use the bag drop service at check in. We will send you details with your tickets and advise you to use this to ensure you seating is confirmed. At airports where emigration pre clearance is required, it recommended you arrive at least 4 hours prior to departure.
Hotel check in is usually permitted from 3pm on the day of arrival. Earlier check in can often be requested in good time prior to travel, is usually chargeable and may be equivalent to an extra night fee.
31. Conditions of Suppliers
Please note that the relevant carrier's conditions of carriage will apply in the case of all air or sea travel some of which may limit or exclude the Carrier's liability to you, often in accordance with international conventions. Please further note that, by our contract with you, we do not enter into an agreement for carriage by air but rather we only undertake to reserve seats on board one of the airlines mentioned on our websites or in our brochure or such other airlines as may be substituted. Please refer to the conditions of contract and important notices for scheduled air services below.
Both the outward and return portions of your ticket must be used. If you do not use the outward portion, you will not be allowed to utilise the return portion. If you miss or do not use your outbound journey, you must contact us for advice on your return journey.
32. Building Work
From time to time, renovation or refurbishment and its associated noise are unavoidable at a hotel. Often we do receive advance notice of when it will begin, in which case you will be informed prior to making your booking or within a reasonable time of us being notified. If in any case you have not been informed, and we consider the work will have a significant effect on your stay, we will then review the option of partial refund.
To be classed as an infant in accordance with the Air Navigation Regulations, a child must be under 2 at the date of return travel. At present, an infant is permitted to travel on an adult's lap or, if between 6 months and 2 years old at the date of return travel, in a car seat. If travelling in a car seat, the infant will occupy its own seat and will therefore be liable to pay a child's price for that seat. Any car seat used must be approved by the airline and it is your responsibility to ensure that your particular seat is acceptable. Please therefore check this point with us at the time of booking.
To be classed as a child in accordance with the Air Navigation Regulations, the child must be under 12 years of age. However, some Airlines and Hotels may vary this.
We cannot accept responsibility for any loss or damage or delay to your luggage unless directly caused by the negligence of one of our employees. All Airlines have a lost/damaged bag policy and you will have to make any claims direct with them.
All weddings must be booked in conjunction with one of our vacations. Generally, you must be over 18 to book a wedding package however local laws for your chosen destination will determine the minimum age to marry. Your preferred wedding date needs to be requested from the relevant overseas authority and should this date not be available or if we are unable to arrange a suitable date, you will be entitled to a full refund.
The exact legal documentation required for each wedding destination is subject to change and is set by each respective country. It is your responsibility to refer to the website of the relevant country you are travelling to for the most up to date information. We cannot be held responsible for any changes in legislation or for any resulting fees payable by the wedding couple in order to comply with these legalities. However, please be aware any local authority will make the final decision on whether the wedding ceremony can go ahead and we have no control over this decision. It is also your responsibility to ensure original documentation is carried with you otherwise your wedding may not be able to proceed.
If you need to alter your confirmed wedding date, we will do our best to accommodate your new requirements. There will be an administration charge of $50 for each change. To cancel a wedding the cancellation charges in section 10 will be applicable.
37. Data Protection
The booking information that you provide to us will be passed on only to the relevant suppliers of your travel arrangements or other persons necessary for the provision of your travel arrangements. The information may therefore be provided to public authorities such as customs or immigration if required by them, or as required by law. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary and religious requirements. Certain information may also be passed on to security or credit checking companies
38. Law and Jurisdiction
This booking is governed by English Law, and the jurisdiction of the English Courts. You may however choose the law and jurisdiction of Scotland or Northern Ireland if you live there and wish to do so.
GENERAL VACATION INFORMATION
It is your responsibility to ensure that you are aware of any necessary health requirements for the destination you are travelling to (e.g. vaccination requirements). We recommend that you check with your Doctor for any necessary health requirements. Further health information for your destination may also be available at https://travel.state.gov/content/travel/en/international-travel.html
Passport, Visa and Immigration Requirements
Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.
It is your responsibility to ensure all of your party holds a valid passport at the time of travel. Some countries insist on up to 6 months validity after your return date. For more information check https://travel.state.gov/content/travel/en/international-travel.html
You must make sure you have all the necessary valid visa, travel and health documents to comply with the requirements of the country you are visiting. Please note all of Tropical Sky Vacations paperwork refers to UK passport holders only. For all other passport holders, please contact the relevant Consulate or Embassy.
We will not accept any liability for refused boarding of Aircraft, or refused entry to a country due to incorrect Visa clearance. Some countries including United States of America and Australia require an electronic visa to be completed prior to travel. It is your responsibility to complete this and again we accept no responsibility if you do not complete accurately.
Visa / Transit Visa requirements
It is compulsory for anyone travelling to or transferring through some countries to hold a valid visa, transit visa or visa waiver which must be applied for in good time prior to travel in case your application is denied or delayed. For the current advise please refer to https://travel.state.gov/content/travel/en/international-travel.html