Moon Palace the Grand Cancun mian pool
The main pool at Moon Palace The Grand Cancun
Moon Palace the Grand Cancun
Adult, Relaxation and Caribbean pools at Moon Palace The Grand Cancun
Swim-up room at Moon Palace The Grand Cancun
Swim-up room at Moon Palace The Grand Cancun
Moon Palace the Grand Cancun
Family Deluxe rooms at Moon Palace The Grand Cancun
Moon Palace the Grand Cancun
Grand Level Garden View and Resort View rooms at Moon Palace The Grand Cancun
Moon Palace the Grand Cancun
Coco Bar, The Grill and Speakeasy at Moon Palace The Grand Cancun
Habibi, Tavola and Le Chateau at Moon Palace The Grand Cancun
Habibi, Tavola and Le Chateau at Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

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The Grand at Moon Palace Cancun takes luxury to another level, making the Moon Palace Cancun even grander. New levels of accommodation, dining and leisure activities have been introduced to offer guest an unrivalled level of luxury and entertainment with endless amenities included for all guests. Accommodating over 1,300 guests, with multiple pools, world-class restaurants and night-life venues this 5-star resort affords the ultimate all-inclusive holiday.

Offering such an array of amenities, dining and entertainment the resort is ideal for families, couples and groups alike and is designed to allow seclusion for each of these groups whilst not providing a segregated look or feel.

Whats included?
  • International airfare & taxes
  • Accommodation
  • Transfers
  • Checked baggage
  • In resort assistance & 24 hour contact center
Why Book with Tropical Sky?
  • Hassle-free - book direct quickly and easily
  • Choice of airlines and the option to switch
  • A friendly, family run business with a wealth of experience.
  • Great deals on offer for multiple destinations
  • Low deposits
Why Tropical Sky?
Your money is safe We safeguard your money with ATOL protection and have membership to codes of best conduct.
Why Tropical Sky?
Award Winning
We answer quickly On average, calls are answered within three rings. We also respond within hours to emails.
Why Tropical Sky?
Award Winning
We offer expert advice and great service Our luxury tailor-made holidays are created with impeccable service from start to finish.

Conveniently located on Cancun’s peaceful south shore and a short 10 minute drive from the airport and 20 minutes from downtown Cancun. If you should manage to drag yourself away from the limitless activities of the resort you can enjoy an exhilarating dolphin tour, take a day trip to Chichen Itza or a half-day sailing trip to Isla Mujeres.


All hotel rooms include:

  • Free phone calls
  • Luxurious accommodations
  • Complimentary red wine
  • 1 King bed or 2 double beds
  • Private bath with shower
  • Balcony with chaise lounge, table & chairs
  • Seating area
  • Liquor Dispenser
  • Mini Bar contains sodas, bottled water, juices, domestic & imported beers
  • In-room snacks include chips & crackers
  • CHI Bath Amenities
  • Coffee Maker
  • Bathrobes & Slippers
  • Iron & ironing board

Choose from:

  • Grand Deluxe Resort View – Featuring a private balcony and panoramic view of the resort these rooms offer their own double whirlpool tubs and are designed to accommodate a maximum of four guests. Chic and contemporary in design with marbled flooring and dark wood doors and trim these rooms are the ideal place to relax and unwind after a day’s resort activity.
  • Grand Deluxe Garden View – With views out across the resort’s lush tropical gardens these contemporary rooms boasts a stepped double whirlpool tubs and private balcony. Accommodating a maximum of four guests these rooms are a haven after a hard days resort activity
  • Grand Family Suite – This setup comprises a king bed adult room and 2 double bed children’s room to accommodate up to six guests. Kids are fully catered for with Xbox 360, sweets and treats as well as a mini bar stocked with milkshakes, juices and sodas. Relax in the double whirlpool tubs or take in a movie on the state of the art entertainment centres. 
  • Grand Swim Up Suite – Take to the water straight from your room in this luxurious swim-up suite providing the perfect way to relax after a day’s resort activity. Once you’re out of the pool, take to the double whirlpool tub or just enjoy the array of in-room amenities. The Grand swim-up suites can accommodate a maximum of 4 guests.
  • Grand Presidential Suite – With rich wooden accenting and marbled flooring the opulent Grand Presidential Suite offer the ultimate in extravagance and elegance. With both king and twin bedded rooms, separated by a comfortable living area the suite layout is perfect for accommodating up to six guests. A spacious, full length terrace features loungers, full patio set and offers stunning views of the Caribbean Sea.   
  • Grand Honeymoon Suite - Offering the perfect honeymoon escape for the newly weds, with welcome amenities and a special honeymoon dinner included. These rooms offer their own double whirlpool tubs, luscious garden views and are designed to accommodate a maximum of two guests. Special benefits for booking the Grand Honeymoon Suite include:
    - Guaranteed king-size bed
    - Late checkout/early check-in subject to availability
    - Welcome romance amenities including a bottle of sparkling wine and strawberries covered with chocolate (one per stay)
    - Special Honeymoon Dinner in a romantic location (once per stay, request upon arrival at Public relations desk)



  • Habibi – Experience a true Lebanese dining experience as you savour the rich mezze flavours amid opulent and authentic surroundings. The Middle Eastern themes are further showcased with the colourful twirls of live belly dancers as your table fills with enticing lamb kebabs and classic hummus dips. This is Middle Eastern dining at its best and an experience not to be missed. Open 7am-11am, 12.30pm-4pm and 6pm-11pm.
  • Le Chateau – French fine dining at its best in the opulent yet contemporary surrounding at Le Chateau. The specially curated menu offers a tantalising array of complementing dishes, cooked to perfection and captivatingly presented. Open 6pm-11pm. Adults only. Trousers, collared shirts and shoes required.
  • The Grand Buffet - Enjoy a taste of the world with this varied buffet restaurant. Whether you decide to fill your plate with delicious pastas, sandwiches, Italian mains or sticky sweet desserts, the choose is up to you. Open 6.30am-11.30am, 12.30pm-4pm and 6pm-11pm.
  • The Grill - Discover a taste of South America with this fabulous restaurant. This is a true carnivore's dream thanks to the eclectic menu of grilled specialities, including rolled stuffed pork, parmesan beef carpaccio and grilled chistorra sausage. You could also choose from decadent pasta dishes, succulent steak cuts and lovely main courses, too. Open 6pm-11pm. Snack a la carte service available 11am-5pm.
  • Cielito Lindo – For an original take on Mexican fine dining this contemporary restaurant offers an array of inventive yet authentic native dishes. The sophisticated surroundings are accented with local decor and make for a wonderful local experience. Kick off your Mexican dining experience with one of Cielito Lindo’s signature Margaritas. Open 6pm-11pm.
  • Caribeño Caribeño gives the nod to the strong tropical influences of the resort’s proximity to the Caribbean. Freshly caught fish and seafood dominate, with distinctive coconut, tamarind, flavours skilfully infused into the wonderfully creative dishes. Day round dining options include buffet, and a la carte selections. Open 7am-11.30am, 12.30pm-2.30pm and 6pm-11pm.
  • La Cantina For a more relaxed Mexican dining experience head to La Cantina and authentic street food style restaurant operated by its sister establishment, Cielito Lindo. A tantalising selection of sharing and main dishes if offered, including delights such as delicious handmade tortillas or slow-cooked mutton Barbacoa. Open 6pm-11pm.
  • Jade Savour the delights of Japanese cuisine set in sleek surroundings where you’ll find a fusion of traditional and contemporary dishes. Wonder at the array of succulent tempura, ebi furai and maki rolls as you begin your dining experience. Delight as you watch miniature wagyu steak sizzle before your eyes on personalised ishiyaki volcanic slabs. For Japanese cuisine at its finest, look no further than Jade. Open 5..30pm-11pm with the robata grill available 6pm-11pm.
  • Tavola  Welcome to Italy! Delight in the distinctive aromas of Italian cuisine as you relax in informal surroundings set against the bustle of the ‘sidewalk’. Tuck into the warmed bread rolls as you await your choice of traditional Italian pizza, pasta or salad selection. This laid-back eatery also offers comforting treats such as rich panna cotta or creamy cappuccino. Open 12pm-5pm and 6pm-11pm.
  • JC Steakhouse* – This authentic American style steakhouse offers succulent top quality Angus Beef cuts in a delightfully laid back setting. A full range of flavour-filled steak cuts is yours to savour accompanied by a hearty portion of fries and topped with a delicious green peppercorn sauce. Round off your steakhouse experience with a slice of indulgent New York Cheesecake. Open 5.30pm-11pm.
  • Cusco – Set against a backdrop of colourful textiles and the soft sounds of panpipes this delightful eatery offers an array of traditionally inspired Peruvian cuisine. For dessert why not treat yourself to a creamy Suspiro Limeño. Open 7am-11.30am, 12.30pm-4.30pm and 6pm-11pm.
  • Casa Mia - Enjoy delicious Mexican cuisine alongside a vibrant ambience at this contemporary eatery. Sit back with a classic Mexican cocktail including margaritas and tequila mules, before tucking into innovative dishes such as suckling pig with chorizo and avocado, or creamy shrimp esquite. Open 6pm-11pm.
  • Unique Night Club – Enjoy the vibrant ambience of this upscale nightclub as they indulge the world-class signature cocktails and revel in the energetic beats served up by the live DJ’s. Party into the small hours as you take in the electric atmosphere and social scene. Open 10pm-3am Monday, Wednesday and Friday. Adults only.

* Please note that JC Steakhouse is currently closed for refurbishment.  The JC Steakhouse menu is being served at Caribeno Restaurant as an additional menu choice.

  • Water Park at the Grand including; Lazy river, water slides and wave pool
  • Playrooms including; bowling alley, arcade and console games room, neon min-golf, three floor labyrinth and bumper cars
  • ‘Unique’ day club including; adults only pool, live DJ, signature cocktails and snacks
  • ‘Awe Spa’ including; beauty salon, massage treatments, hydrotherapy, barbershop
  • Golf with access to 27 hole Jack Nicklaus Signature golf course; individual and private lessons, technology golf academy
  • All-inclusive experience including; top shelf drinks, fine dining, delicious snacks, 24 housr rooms service, non-motorized water sports
  • Free Wi-Fi
  • Pool concierge
  • ATM machine
  • Business centre
  • PCs for Internet use
  • 9 Outdoor pools
    • Caribbean pool
    • Olympic pool
    • Half-Moon pool
    • Selva pool
    • Los Tacos relaxing pool
    • UNIQUE Day Club
    • Family pool
    • Wellness Pool (2)
  • 5 Swim-up bars
  • Fitness Center
  • Spinning
  • Yoga, Pilates, TRX
  • Daily activities - animation
  • Nightly Shows
  • Theater (1,058 people)
  • Sports bar
  • Beach club
  • Bicycle Area
  • Aqua Spinning
  • Wired Lounge

Access to FroFlow Triple is complimentary from 9.00am -5.00pm daily.  It can be reserved for private use from 8.00-9.00am and 5.00-6.00pm. The maximum capacity is 8 people.  The cost is $690 per hour ($345 for 30 mins), charged to your room.  Resort Credit cannot be used for this faciity.

  • The Circus at Moon Palace - a magical restaurant designed by kids for kids.  Dinner is served a la carte (see attached menú) and reservations are on a first come, first served basis.  Dress code: Smart Casual
  • The Dreamery - a new concept to ensure that the youngest guests have the best holiday ever - full of surprises, games, activities and amenities designed especially for them.  From puppet and magic shows to jenga tournaments, bracelet workshop and bounce zones, there is a fun activity suitable for every child - genrally suiting aged 4-12 years.

Book by 23 December 2023 for stays of 3 nights* or more completed by 23 December 2024 and couples will receive the following benefits:

Wedding anniversary Couples will receive:

  • Complimentary bottle of sparkling wine (Bottle size and brand is subject to availability).
  • Handcrafted petit fours
  • Romantic Dinner at a restaurant within the property
  • Late Check-out (upon request and subject to availability

Honeymoon couples will receive

  • Complimentary bottle of sparkling wine (Bottle size and brand is subject to availability).
  • Handcrafted petit fours
  • Breakfast in bed
  • Romantic Dinner at a restaurant within the property,

For each offer these benefits are only available if requested at the time of booking. 
Couples must present a marriage certificate upon check-in as a proof of marriage date. 
Honeymoon offer is valid for couples married within the past calendar year. 
Wedding anniversary offer is valid for couples celebrating their anniversary during their stay.
Dinner reservations should be made at the Public Relations desk upon check-in.

* Minimum stay of 4 nights is required over Easter and Thanksgiving


Minimum stay

Please note a minimum stay of 4 nights applies during high season as follows:

Thanksgiving - 18 to 25 November, 2023
Christmas & New Year - 24 December, 2023 to 1 January, 2024

President’s Week - 15 to 22 February, 2024
Easter - 24 to 31 March, 2024     
Thanksgiving - 23 to 30 November, 2024
Christmas & New Year - 24 December, 2024 to 1 January, 2025

This will apply over similar dates each year


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